Print Resources for ILL Questions


What are the print resources you turn to when you have questions about interlibrary loan? That question came up at our social event last summer and it’s a good question to open up for discussion. The list below isn’t comprehensive—just an annotated compilation of resources (four books and one chapter) which I have used and in most cases, others have recommended also.

Purchasing one of these books for your library is a great idea, but of course, we all know how to request a copy from another library if necessary! Do you have other recommendations? Feel free to add any other print resources which you have used in the comments section. -Jan

Basic Interlibrary Loan Print Resources

Hilyer, Lee Andrew. (2006). Interlibrary Loan and Document Delivery: Best practices for operating and managing interlibrary loan services in all libraries. Binhamton, NY: The Haworth Information Press.

          This comprehensive handbook covers all things ILL generally, and some topics extensively, with a special emphasis on the patron’s perception of the interlibrary loan service. The Resources Section (Part II) contains another annotated list of books, articles, and websites to assist with Interlibrary Loan questions. Six appendices cover National and Statewide (Texas) Interlibrary Loan Codes (including some relevant explanations of TExpress), Reciprocal Agreement Templates, and ILLiad E-Mail and Print Templates. This book is written by a Texas Interlibrary Loan Librarian with interests in streamlining ILL operations.

Knox, Emily. (2010). Document Delivery and Interlibrary Loan on a Shoestring. New York: Neal-Schuman Publishers.

          This book was written for small libraries and staff with limited resources, but really, isn’t that everyone these days?  Knox approaches the subject from the point of view of the staff member offering interlibrary loan services in a way which will not deplete the budget. Borrowing and lending policies which maximize staff resources, and working toward a paperless workflow are two of the topics covered in chapters found in this informative book. This book was published before the advent of WorldShareILL, and hopefully, the author is making plans for a new edition, because it is a dynamite resource!

Nyquist, Corinne. (2014). Resource Sharing Today: A Practical Guide to Interlibrary Loan, Consortial Circulation, and Global Cooperation. Rowman & Littlefield.

          Published just this year, Corinne Nyquist,  is meant to be a practical guide to local and international resource sharing.  Chapters cover the day-to-day workings of the basic ILL service, touching on best practices, MARC records, OCLC, and ILLIAD. Probably the most innovative discussions appear in the second section, “Adding Personalized, High-Quality Service.” Here Nyquist explores Interlibrary Loan in new creative connections to reference, acquisition, and discovery. The appendices include regional, state, national, and international ILL codes, ALA and IFLA forms, open access agreements, and purchase on demand plans.

Weible, Cherie L. & Janke, Karen L. (Eds.). (2011) Interlibrary Loan Practices Handbook, third edition. Chicago. American Library Association.

          The first two editions of this book, originally created and written by Virginia Boucher, were the definitive resource for ILL practitioners for many years. Now updated to include new technology and a thoughtful analysis of the future of ILL, this basic, concise book covers borrowing and lending basics, copyright and management. Written to provide tools for new ILL staff and librarians, but thorough enough to provide new insights for the seasoned practitioner, this handbook will also be a good basic reference book to have in any ILL office. Many best practices are covered with ideas for implementation in any size or type of library.

Bruno, Tom. (2013). Interlibrary Loan and Document Delivery. In Krasulski, Michael J. & Dawes, Trevor A.(eds.), Twenty-first-century access services: on the front line of academic librarianship. (pp.43-63). Association of College and Research Libraries.

          Not technically a book about Interlibrary Loan, I found the third chapter of the book, by Tom Bruno, enlightening enough to include in this discussion. Titled, “Interlibrary Loan and Document Delivery,” the chapter defines and discusses emerging trends not only on the local level, but also in the larger online world in which we all function. A knowledgeable explanation of historical issues shaping Interlibrary Loan precedes discussion of the overarching framework of the many options involved in the practice of resource sharing today. A discussion of patron-driven acquisition and the Getting It System Toolkit is a highlight of the “future of resource sharing” section. Not a manual or a handbook, but a good summary of issues which will be navigated in months and years to come, this chapter and book is worth the time to read and process.

Is your favorite resource here?  Tell us about it in the comments. 


About janbrooks1

By day I’m an interlibrary loan librarian who loves to think about all things library–sharing resources, information literacy, and how we play and learn. And when I go home, I am passionate about growing and cooking good food for the ones I love. And quilting.
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